Bob Stands Behind His Product Installation
I needed to schedule an appointment for an estimate in the evening, so I didn’t have to miss work. Bob was willing to do that and was prompt. Bob measured our newly remodeled bathroom shower with a laser. He provided suggestions for the type of pattern/trim since we wanted a clean/modern look. Bob explained the process and how long to expect for the glass to be ready for installation. I called for an installation appointment the day Bob said the glass would be ready. He informed the glass would be in the next day and was actually able to set an installation appointment in the afternoon. The installers were on time and installed the glass in 4 hours, the time promised by Bob. The shower glass is perfect! I also know that Bob stands behind his product installation. Westport glass comes highly recommended.
VERY Careful About Measurements And Getting It Right The First Time
This is the BEST place to obtain custom cut glass and mirrors. Whether it is glass shelving, glass or cabinet doors, mirrors or repairs, VERY careful about measurements and getting it right the first time, and great prices for the higher level of service. I have done business with Westport glass since they were actually IN Westport. It’s a great company!
Very Professional and Easy to Work With
Westport glass was very professional and easy to work with. I set up the appointment online explaining the issue and sending a picture of the hinges. The serviceman came on time, installed the hinges and left everything clean. A very satisfactory experience. Overall rating: A
I Was Very Pleased With The Service
I called for an estimate to place glass into a window frame. After they looked at what I wanted and measure the opening he was able to do the job right there. The glass was installed in a very short time. I expected to visit an estimate and then install, but they were able to do everything in one visit. I was very pleased with the service. The fact they had glass they could cut to fit made this a one lunch project.
Excellent Experience With This Company
Referred by *******, called and made appointment for evaluation and estimate. Came out next day. Arrived on time, I inspected work I want to be done. Told three bedroom glass units had to be ordered. Gave estimate at $1000. Agreed to estimate. They called back when windows were received and installed them first. I’m sorry I can’t remember these two gentleman’s names. Brian came back two days later and finish the remaining windows. Brad showed up on time and got to work. He noticed a second crack in the attic window and repaired that too. Brad was personable and a pleasure to talk to. Excellent experience with this company.
We Are Extremely Impressed
Westport Glass and Mirror came through for us in a tight spot. We ordered five interior doors from a door shop and wanted one of them, a closet door, to have a mirror on the outside. At the suggestion of the lady at the door store, we stopped by Kryger Glass the same day; we were told they could do the job and were given a sample of the mirror they’d use. However, when the doors arrived and were scheduled for installation, we learned the person with spoken to at Kryger glass was no longer there in the shop had no interest in the job. A few minutes later, I called West Port Glass and Mirror and was instantly reassured that this was something that they had experience in and that the owner, Bob Dugan, would call me about the details. Bob called around 6 PM that evening and I explain the situation. He was extremely helpful and agreed to pick up the door at our house the next day. When he saw the door, there was another problem: the molding around the interior panel where the mirror would go was only 1/8-inch-thick, and he recommended against installing mirror of that thickness because of strength and stability issues. When we visited his shop, he showed us various samples, explain the pros and cons, and eventually hit on a solution. Plus, he delivered the completed door the evening before installation, so that occurred without a hitch. We are extremely impressed with Bob‘s knowledge and can-do attitude.
The Final Result Is Even Better Than We Expected
The final result was even better than we expected, and we had expected it to go well. The materials are of high quality, the installation was done on schedule, promptly, and with no complications. They also cleaned up after themselves very well. We were very pleased that our ideas had been so well transformed into glass and chrome. It seems to take so little effort on our part to have them understand what we wanted fabricated and what over all of that we wanted to achieve.
The mirror was far from standard size and shape, a somewhat elongated rectangle with double beveled edge in. Here, again, both the fabrication and installation were first rate. Since the bathroom walls are marble, any mistake on the part of our suppliers could have caused a very big problem. Instead we got excellent results all the way along.
Bob was an excellent person with whom to work, and we recommend him and his staff enthusiastically. Overall rating: A
Very Good Job Every Single Time
I think this is a AAA company. They are very reliable. They do all of their own work. They are very responsible. They are there exactly when they say they will be there. We have had them do other projects and they did a very good job every single time. Some of the work that they did was very intricate.
Very Polite And Friendly, We are Very Pleased
All work was performed in a professional manner. The technician was very polite and friendly. There were four leaded glass panes that needed replacing in the finished product was great. There were also other glass panes replaced and all work was done in a timely manner. The whole experience went very well, and we are very pleased.
Fantastic and Professional
Fantastic and professional. I had 2 custom glass shower doors and panels measured and installed. The areas were tricky to work with and the measurements had to be precise. Westport Glass did an outstanding job from start to finish. Measurements were perfect, installation went without a hitch, and my custom finished handles were absolutely gorgeous. There is a reason why Westport glass is so busy. They know their business and take the time to do things right the first time. I highly recommend this business.