We Are Extremely Impressed

Sultan Sultan Alajmi

Westport Glass and Mirror came through for us in a tight spot. We ordered five interior doors from a door shop and wanted one of them, a closet door, to have a mirror on the outside. At the suggestion of the lady at the door store, we stopped by Kryger Glass the same day; we were told they could do the job and were given a sample of the mirror they’d use. However, when the doors arrived and were scheduled for installation, we learned the person with spoken to at Kryger glass was no longer there in the shop had no interest in the job. A few minutes later, I called West Port Glass and Mirror and was instantly reassured that this was something that they had experience in and that the owner, Bob Dugan, would call me about the details. Bob called around 6 PM that evening and I explain the situation. He was extremely helpful and agreed to pick up the door at our house the next day. When he saw the door, there was another problem: the molding around the interior panel where the mirror would go was only 1/8-inch-thick, and he recommended against installing mirror of that thickness because of strength and stability issues. When we visited his shop, he showed us various samples, explain the pros and cons, and eventually hit on a solution. Plus, he delivered the completed door the evening before installation, so that occurred without a hitch. We are extremely impressed with Bob‘s knowledge and can-do attitude.